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Contracting Policyhotel brismar

GENERAL BOOKING CONDITIONS

Pre-booking information

These General Booking Conditions (hereinafter General Conditions) will regulate the commercial relationship that arises between MARSSON PORT DE ANDRATX SL and the user or customer for the contracting made through the forms that MARSSON PORT DE ANDRATX SL makes available on its website www.hotelbrismar.com.

The reservation through the websites of MARSSON PORT DE ANDRATX SL will imply the express acceptance, by the client or user of the pages, of these conditions, as well as the conditions of use established for the navigation of the user through the pages owned by MARSSON PORT DE ANDRATX SL.

These conditions shall apply without prejudice to the application of the relevant legal regulations applicable in each case.

The General Contracting Conditions regulate the distance booking relationship between MARSSON PORT DE ANDRATX SL and the user or client, in accordance with the legal stipulations, in particular, Law 7/1998, of 13 April, on General Contracting Conditions, Law 3/2014, of 27 March, which amends the revised text of the General Law for the Defence of Consumers and Users, Organic Law 3/2018, of December 5, 2018, on Personal Data Protection and guarantee of digital rights, General Data Protection Regulation (EU) 2016/679, Law 7/1996, of January 15, 1996 on Retail Trade Regulation, and Law 34/2002 of July 11, 2002, on Information Society Services and Electronic Commerce.

MARSSON PORT DE ANDRATX SL reserves the right to make any changes it deems appropriate, without notice, in the General Conditions. Such modifications may be made, through its websites, by any means admissible by law and shall be binding during the time they are published on the web and until they are not validly modified by subsequent ones. However, MARSSON PORT DE ANDRATX SL reserves the right to apply, in certain cases, Special Conditions of Contract in preference to these General Conditions when deemed appropriate, announcing them in a timely manner. The changes referred to in this section will not affect the contracts made prior to the date of publication of the same.

The contents of the website are in Spanish, English, German and French.

MARSSON PORT DE ANDRATX SL informs that the reservation procedure through its web pages is detailed in the corresponding section for the formalization of the reservation.

Also, MARSSON PORT DE ANDRATX SL informs that the user can access the terms of use available on the same website.

By booking with MARSSON PORT DE ANDRATX SL through its website, the user or customer expressly declares to know, understand and accept these conditions of use and the General Conditions. Likewise, the user declares to be of legal age, or emancipated minor, and to have the legal capacity and capacity to act necessary to access the websites of MARSSON PORT DE ANDRATX SL and contracting through MARSSON PORT DE ANDRATX SL.
security in the relationship with third parties - compliance service
the same. The user is responsible for treating confidentially and responsibly the identity and password obtained in the registration as a client, not being able to transfer them to another.

Once the reservation has been made, the user will see the confirmation of the reservation on the screen, and can print it as proof of the reservation made.

The booking confirmation and the booking receipt (printout made by the user) will not be valid as an invoice.

OPERATION OF THE RESERVE

Booking offer and price reference

In compliance with current legislation and, in particular, with Law 34/2002 of services of the information society and electronic commerce, MARSSON PORT DE ANDRATX SL offers in the corresponding section for the formalization of the reservation information on all possible reservations, their characteristics and prices. However, MARSSON PORT DE ANDRATX SL reserves the right to withdraw, replace or change the offers offered to its customers through its website, by simply changing the content of the same. Thus, the products and/or services offered at any time by the MARSSON PORT DE ANDRATX SL website shall be governed by the General Conditions in force in each case. Likewise, the company shall have the right to stop offering, without prior notice and at any time, access to the products and / or services mentioned.

Prices

Each possible reservation offered will have indicated its price in euros and if it has incorporated VAT or any other tax that, if applicable, is applicable. The prices shown on the screen will be those in force at any given time.

Availability

The availability of the offers offered by MARSSON PORT DE ANDRATX SL through its website may vary depending on customer demand. Although MARSSON PORT DE ANDRATX SL updates the database periodically, the reservation requested by the customer could be full at that time. In such a case, MARSSON PORT DE ANDRATX SL will send an e-mail to the customer informing him/her of the impossibility of the availability of the offer.

Payment options

MARSSON PORT DE ANDRATX SL offers the following payment methods:

  • Full payment after booking

MARSSON PORT DE ANDRATX SL requests in the reservations through its web page the data of a credit card, reservation holder, to guarantee the effectiveness of the reservation. We remind you that the establishment does not charge your credit card when making this reservation. The card is used only as a guarantee. The establishment reserves the right to check the validity of the credit card before the customer's arrival.

The invoice corresponding to the reservation will be paid at the establishment on the day of the reservation.

Cancellation of booking

MARSSON PORT DE ANDRATX SL has the following cancellation policy:

If you cancel or modify the reservation up to 5 days before the date of arrival, the establishment will charge 25% of the entire stay. In case of cancellation up to 48 hours before arrival, 50% of the total amount of the reservation will be charged. Subsequent cancellations will be charged 100% of the total amount of the reservation. The modification of dates must be made upon request to the hotel.

If the client does not show up for the reservation without prior notice, he/she will be charged the full amount of the reservation.

Withdrawal

According to the provisions of Article 103 of Law 3/2014, of March 27, which amends the revised text of the General Law for the Defense of Consumers and Users, supplies of services or goods made according to consumer specifications or clearly personalized, or which, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.

Claim

If the user wishes to file a complaint, please contact by email brismar@fehm.es. Also, MARSSON PORT DE ANDRATX SL has official complaint forms available to consumers and users.

Online dispute resolution pursuant to Art. 14.1 of Regulation (EU) 524/2013: The European Commission facilitates an online dispute resolution platform, which is available at the following link: https://ec.europa.eu/consumers/odr/

Applicable law and jurisdiction

Also, MARSSON PORT DE ANDRATX SL reserves the right to file civil or criminal actions it deems appropriate for the misuse of its website and content or for breach of these conditions.

The relationship between the user and the provider shall be governed by the regulations in force and applicable in the Spanish territory. If any dispute arises the parties may submit their disputes to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. MARSSON PORT DE ANDRATX SL is domiciled in ILLES BALEARS, Spain.

LAST UPDATE: March 8, 2023

Can we help you?

Responsible: MARSSON PORT DE ANDRATX Purpose: To answer your queries and/or requests. Rights: Access, rectify and delete data, as well as other rights, as explained in the additional information. Additional information. You can consult additional and detailed information on Data Protection on our website, Privacy Policy section.